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Service and maintenance

  • How do I update my Picoo One's software?
  • How do I reset my Picoo controller?
  • Can I have a broken Picoo fixed by you?
  • Updating from Picoo software version 2.7
  • The game does not start on all Picoo controllers. Not all Picoo controllers are playing. What now?
  • What kind of charger can I use for the Picoo One?
  • What can I do if one or more usb-c cable(s) is/are broken?
  • What can I do if my wristbands are broken?
  • Can I update my Picoo controllers while charging?
  • What should I do if my return label does not work?
  • Not all Picoo controllers participate in the game. So what is happening? What can I do to fix it?
  • What software version is on my Picoo controller?

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