I haven't received my order yet?

As soon as an order is shipped, you will receive a track-and-trace link by email. Have you not received it yet? Then your order has not yet been shipped. If you did receive the track-and-trace link, then your order is still on its way. 

If you have any questions about your order, please feel free to contact us. This can be done via info@picoo.nl. It would be helpful if you include the correct shipping information. Then we can immediately check whether the correct data are filled in at shipment.